Our payment gateway supports the vast majority of credit and debit cards on the market (Visa, Mastercard, etc.) using a secure SSL encryption system. We do not charge additional fees for managing online payments; the final price in the booking engine is the exact amount that will be charged. At our physical offices, we also accept card and cash payments in accordance with current legal regulations.

Yes. All bookings made on our official website include the option of free modification or cancellation. If you notify us at least 48 hours in advance of the scheduled pick-up time, we will immediately refund 100% of the amount paid.

Our online rates are final and fully transparent. The price includes unlimited mileage throughout Formentera, mandatory third-party insurance with an excess, and 24-hour roadside assistance. For scooters/motorcycles, it also includes two standard helmets, a safety lock, and VAT.

The excess is the maximum amount you would be responsible for in the event of damage to or theft of the vehicle. If the damage caused is less than the excess amount, you will only pay the exact cost of the repair. When collecting the vehicle, we will inform you about our additional coverage options to reduce or eliminate this excess.

Yes, as is standard practice in the rent-a-car industry, a security hold/pre-authorisation is placed on your bank card at the time of pick-up to cover the deposit/excess. The exact amount depends on the car model or scooter engine capacity you have selected. This hold is automatically released as soon as the vehicle is returned in perfect condition.

The rental duration is calculated by calendar days or 24-hour periods starting from the exact moment the contract is signed and the vehicle is collected, depending on the rate selected in the booking engine. The return of the car or scooter must be made before the deadline agreed in the contract to avoid late return penalties.

We have several strategic service points on the island. Our main office is located just a few metres from the ferry arrival docks in the Port of La Savina, which is ideal for picking up your vehicle as soon as you step off the boat. We also have branches in the tourist area of Es Pujols and offer coordinated delivery services to major accommodations.

Our opening hours vary depending on the season to coordinate with the ferry schedules. During the high season (summer months), our offices at the Port of La Savina remain open from early morning until the arrival of the last night ferry. You can check the exact opening hours for your specific dates during the booking process on our website.

No, fuel is not included in the rental price. We apply a transparent Full-to-Full policy: we hand over the car or scooter with a full tank and you must return it the same way. This ensures you only pay for the fuel you actually use during your trips, with no hidden admin fees.

To drive cars, a valid B (car) licence is required. For 49cc scooters, an AM (moped) licence or a B licence is sufficient. For 125cc motorcycles, you need an A1/A motorcycle licence or a B car licence held for at least 3 years. Foreign licences must be valid in Spain or accompanied by an International Driving Permit (IDP).

To rent mopeds and low-capacity scooters, the minimum age required is 18 years with a corresponding valid licence. To rent cars, SUVs, vans, or 125cc motorcycles, the minimum age required is 21 years, along with a minimum of 2 years of driving experience.

Yes, we offer a One-Way service. You can select different pick-up and return points when booking online. For example, you can collect your vehicle in Es Pujols and return it directly to the Port of La Savina just before boarding your return ferry.

Of course. All our bookings include 24-hour roadside assistance and support. If you experience any mechanical breakdown, a puncture, or issues with the keys, simply call the emergency number printed on your rental agreement, and our team will come to help you.

This is one of our exclusive benefits! Upon successfully completing your car or scooter booking on our website, you will automatically receive a promotional discount code in your confirmation email. You can redeem this code on our partner ferry companies' websites to buy your Ibiza-Formentera tickets at a special reduced rate.

Yes, wearing an approved helmet is strictly mandatory by law at all times for both the driver and the passenger when riding any type of motorcycle, scooter, or quad on public roads in Formentera. Failure to comply with this rule leads to severe traffic fines. We provide clean and sanitised helmets with your rental.

Yes, all 49cc mopeds and scooters in our fleet are approved to carry two people (driver and passenger). However, please note that the power of this engine is limited, so if you plan to travel long distances with steep slopes, we advise opting for a 125cc model for greater comfort.

Formentera does not have an airport, so the only access is by sea, usually via fast ferries departing from the Port of Ibiza and arriving at the Port of La Savina in about 30 minutes. Once on the island, given its compact size (barely 20 kilometres from end to end), renting a scooter or a city car is the fastest, most convenient, and stress-free way to explore with total freedom.

Although many people come for a single day trip from Ibiza, spending between 3 and 5 days is ideal to truly savour the essence of the island. This way, you can enjoy paradise beaches like Ses Illetes or Migjorn at a relaxed pace, visit the artisan markets of La Mola, watch the sunset from Cap de Barbaria, and enjoy local cuisine in the inland villages.

July and August are the most popular months with the liveliest atmosphere. However, if you are looking for tranquillity, calm turquoise waters, and perfect temperatures for exploring the island by scooter, the months of May, June, September, and October are extraordinary. During these shoulder-season weeks, the island is far less crowded, accommodation rates are lower, and you can experience a much more pristine and authentic Formentera.

No. Vehicles registered with local rent-a-car companies (like our entire fleet on the island) already hold the necessary permits from the Consell Insular de Formentera. The application and fee for the formentera.eco platform only apply to travellers boarding with their private car or motorcycle from mainland Spain or Ibiza.

Car access to the Ses Salines Natural Park is regulated by a daily fee and has very limited spaces; once the car park is full, access is closed. For this reason, scooters/motorcycles are the preferred vehicle on the island: access is cheaper, they do not face the same parking capacity restrictions, and they allow you to park with ease.