FREQUENT
QUESTIONS
• WHAT IS INCLUDED
IN THE PRICE ?
THE PRICE INCLUDES 2 HELMETS AND ALL RISK INSURANCE FOR THE
VEHICLE WITH AN EXEMPTION ( DEDUCTIBLE ).
• WHAT IS THE DEDUCTIBLE
?
THE DEDUCTIBLE IS THE MAXIMUM AMOUNT THAT THE CLIENT HAS TO
PAY IN THE CASE OF THEFT OR DAMAGES CAUSED TO THE VEHICLE
• IS PETROL INCLUDED
?
NO, THE VEHICLE COMES WITH A FULL TANK OF GASOLINE AND THE
CUSTOMER MUST ALSO RETURN WITH A FULL TANK.
• IS THE USE OF
HELMET MANDATORY?
YES. THE USE OF THE HELMET IS OBLIGATORY FOR ANY VEHICLE,
MOTORCYCLES OF SMALL CYLINDER CAPACITY INCLUDED ( 49cc ).
• IS A DRIVER'S
LICENCE NECESSARY TO RENT ANY TYPE OF VEHICLE, INCLUDING THE
49cc ?
A DRIVER'S LICENCE IS NECESSARY TO RENT ANY TYPE OF VEHICLE;
FOR THE 125cc SCOOTER AND THE QUADS A DRIVER'S LICENCE OF
CAR ( B ) IS SUFFICIENT WITH AN EXAGE SUPERIOR TO 3 YEARS
• WATH IS THE MINIMUM
AGE FOR RENTING A VEHICULE?
THE MINIMUM AGE TO RENT ANY TYPE OF VEHICULE IS 18 YEARS
• HOW MANY PERSONS
MAY RIDE 49cc MOTORCYCLE ?
49cc MOTORCYCLE TRANSPORT IS APPROVED FOR 2 PEOPLE
• IS IT NECESSARY
TO LEAVE A DEPOSIT FOR RENTING A VEHICLE ?
YES, WE ALWAYS ASK FOR A DEPOSIT THAT YOU CAN PAY BY CREDIT
CARD OR CASH
• IS IT POSSIBLE
TO PAY BY CREDIT CARD ?
IT' S POSSIBLE TO PAY BY CREDIT CARD OR CASH
• HOW ARE THE DAYS
OF HIRE COUNTED ?
THE DAYS OF RENT ARE GIVE OF 24 HOURS FROM THE MOMENT IN WHICH
THE VEHICULE IS GATHERED.
A MAXIMUM OF 30 MINUTES OF COURTESY IS ALLOWED AFTER WHICH
WE CALCULATE ONE DAY MORE.
• DO WE MAKE FREE
TECHNICAL ASSISTANCE ?
YES, OUR TECHINICAL ASSISTANCE IS FREE
• WHERE ARE OUR
OFFICES ?
WE HAVE OFFICES LOCATED IN THE MAIN TOURIST ATTRACTIONS OF
THE ISLAND AND OPTIONALLY WE CARRY OUT FREE SERVICE OF DELIVERY
OF THE VEHICLE TO YOUR PLACE OF HOUSING IN CASE THERE IS NO
NEARBY OFFICE
• WHAT ARE THE
OPENING TIMES OF OUR OFFICES ?
THE SCHEDULES OF OUR OFFICES ARE FROM 9H TO 12H30 AND FROM
16H30 TO 20H; THE OFFICE OF THE PORT REMAINS OPENED OF 9H
TO 21H FROM JUNE THROUGH INCLUDED SEPTEMBER
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